1 Introduction
Luckora is a free-to-play, multiplayer online Housie (Tambola) game for Android and iOS. This Privacy Policy explains what data we handle and why.
Luckora ("Luckora", "we", "us", or "our") is operated by an independent developer. By downloading, accessing, or using the Luckora app (the "App"), you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the App.
2 Information we collect
a. Account & profile information
To play, you create a profile. Depending on how you sign in, this may include:
- Guest play: a device identifier and a display nickname. No email or personal contact details are required.
- Google or Apple sign-in (optional): handled through Firebase Authentication. We receive your email address, display name, and profile photo URL, together with the sign-in provider and a provider-issued user ID, so your account works across devices.
- Profile customisation: your chosen nickname and avatar (an emoji or profile photo).
b. Gameplay & account activity
- Your virtual points balance and your transaction ledger (points spent on tickets and cosmetic items, and points won in games).
- Games played, wins, tier, and leaderboard statistics (nickname, avatar, and lifetime points earned may be shown to other players on public leaderboards).
- Community membership and participation.
c. Notifications
If you enable notifications, we store a push notification token (Firebase Cloud Messaging) so we can send alerts such as community invites and "game starting" reminders. You can turn these off in your device settings at any time.
d. Device & technical information
- Basic device information (model, operating system, app version) and a device identifier.
- Log and diagnostic data such as IP address and error/crash information, used to keep the service secure and reliable.
3 How we use your information
| Purpose | Data used |
|---|---|
| Create and secure your account | Device ID, nickname, email/provider ID (if you sign in) |
| Run matches, tickets, and points | Gameplay activity, points ledger |
| Leaderboards & communities | Nickname, avatar, points earned, community membership |
| Send notifications you opt into | Push token |
| Prevent cheating & abuse | Device info, log data, account activity |
| Show ads that keep the game free | Advertising identifiers (via ad partners — see §5) |
| Improve stability and fix bugs | Diagnostic / crash data |
5 Advertising
Luckora is free to play and supported by advertising. We use Google AdMob and AppLovin MAX to serve ads (including rewarded ads that can grant points). These ad networks may collect and use advertising identifiers and similar technical data to deliver and measure ads, in line with their own privacy policies.
- You can reset or limit ad personalisation using your device's advertising settings (Android: "Ads" / "Reset advertising ID"; iOS: App Tracking Transparency and "Personalised Ads").
- Where required, we ask for your consent before showing personalised ads.
6 Points & no real money
Luckora uses virtual points only. Points are awarded through a welcome bonus, gameplay, and optional rewarded ads. Points:
- have no monetary value and are not real currency;
- cannot be purchased with real money, redeemed for cash, withdrawn, or transferred outside the game;
- are used only inside the App to enter games and buy cosmetic items (such as marker styles, emojis, and avatars).
Because no real-money wagering takes place, Luckora is a game of entertainment, not gambling.
7 Data retention
We keep your account and gameplay data for as long as your account is active, and for a reasonable period afterwards to comply with legal, security, and anti-fraud obligations. When you ask us to delete your account, we remove or anonymise your personal data except where we are required to retain limited records.
8 Your choices & rights
- Access & update: edit your nickname and avatar directly in the app's profile screen.
- Notifications: turn push notifications on or off in your device settings.
- Ad personalisation: control advertising identifiers in your device settings.
- Deletion: delete your account and associated data yourself from the app's profile screen, or send us a request — see Delete your account.
- Data access: request a copy of the personal data we hold about you.
Depending on where you live, you may have additional rights under applicable data protection laws. Contact us to exercise them.
9 Children
Luckora is a points-only game with no real-money gambling, and is intended for general audiences. We do not knowingly request more personal information from a child than is needed to play. If a child uses the App, we recommend a parent or guardian supervise their play and any use of ad-supported features. If you believe a child has provided us personal information you would like removed, contact us and we will act promptly.
10 Security
We protect your data with industry-standard measures, including authenticated sessions (signed tokens), encryption of sensitive traffic, and server-side validation of all game outcomes. No method of transmission or storage is completely secure, but we work to safeguard your information and continuously improve our protections.
11 Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, notify you in the App. Your continued use of Luckora after changes take effect means you accept the revised policy.
12 Contact us
Questions, requests, or concerns about this Privacy Policy or your data? Reach out any time: